Role: Lead Creative (UX • Visual Design • System Strategy)
Company: Motivate (then the largest bike-share operator in North America)
Sponsor: City of Portland × Nike
Scope: Brand extension, design-system build, multi-channel launch assets, vendor coordination
As lead creative, I owned the end-to-end design stream, partnering with our PM, city stakeholders, and multiple vendors to bring the system to life.
Systemized a minimal brand kit into a robust, outdoor-ready design language for kiosks, racks, vehicles, tents, and marketing collateral
Streamlined rider wayfinding by distilling kiosk instructions to the fewest, clearest steps—so first-time users could rent a bike in seconds
Delivered all launch assets: physical banners, brochures, swag, pop-up activations, digital ads, and full station graphics
Coordinated production with printers, fabricators, and hardware vendors to meet immovable deadlines
Future-proofed the system so later promotions and features could slot in without breaking visual or UX consistency
The Work
I translated Nike’s minimal guidelines into a comprehensive visual system that touched every physical aspect of BIKETOWN PDX. This meant crafting modular templates and design patterns for over 100 station components—kiosks, bike racks, wayfinding signs, tents, and banners—and ensuring they all shared the same bold orange accents and clean typography. I developed a flexible asset library so collateral—from large-format vinyl wraps to rider brochures—could be produced and installed quickly across the city. Working hand-in-hand with Portland Bureau of Transportation planners and print/fabrication partners, I navigated technical constraints (outdoor durability, installation tolerances) and met fixed launch deadlines. The result was a seamless, unified presence that made every meeting point unmistakably “Nike × Portland” and ready for riders on day one.
results
The BIKETOWN launch exceeded expectations on both performance and buzz:
13,402 rides taken in the first week, with 1,640 annual memberships signed in that same period
150 founding riders celebrated the inaugural ride across the Tilikum Crossing bridge
Extensive local media coverage praising Portland’s “fiscally responsible” and self-sustaining model
Organic social buzz as riders shared photos of the bold orange fleet and branded stations
Seeing 13,402 rides in week one—and 1,640 new members onboard—proved that strategic design and flawless execution can turn a decade-old idea into a community cornerstone. By building a unified visual system, creating clear printed guidance, and orchestrating every installation detail, we lowered barriers to adoption, sparked genuine enthusiasm, and cemented BIKETOWN as a true Portland institution.