Role: Creative Lead (UX + Content Strategy + Visual Direction)
Client: Benefit Cosmetics
Scope: UX architecture, content design, component strategy, client direction
Results: +160% new users, +100% revenue from pore-related products
My Role
As creative lead, I owned the UX, content structure, and visual direction for the Pore Care Hub—working within the constraints of Benefit’s existing component library while identifying opportunities to elevate the experience. I collaborated with our strategy team, PMs, developers, and client stakeholders to ensure the solution was creatively strong, technically feasible, and strategically aligned.
Defining the page structure and content flow from scratch
Auditing existing components to determine reuse opportunities vs. net-new design needs
Leading content design decisions to align with user intent and product positioning
Shaping visual execution and elevating the experience within the existing design system
Acting as client-facing creative throughout the project lifecycle
The Work
We designed the Pore Care Hub to serve as both an educational destination and a high-performing entry point for new users. The page structure was built to support organic search behavior—meeting users where they were in their journey and guiding them toward Benefit’s pore care solutions.
I created a flexible, scroll-based layout that blended editorial-style content with product discovery moments. The design prioritized clarity, accessibility, and mobile performance, all while staying true to the brand’s tone and visual identity.
By building the experience around real search intent and content strategy, the hub became a key gateway into Benefit’s ecosystem—and a strong contributor to growth across both traffic and revenue.
The Results
+160% increase in new users
+100% increase in revenue from pore hub content
1100 new pore care–related keyword rankings
103 new page-one rankings in the first 60 days
Adopted internally as a model for future category-specific experiences
This project was a strong example of how thoughtful UX and creative direction can drive measurable results—even within tight technical and brand constraints. By structuring the experience around real user needs and aligning closely with broader content and SEO strategy, we created a solution that delivered long-term value for both the business and its audience.